Do you have any question?
Please fill out the form and our customer service team will get back in touch very shortly.
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You can also write to us at sales@journeyofficial.com with your query.
FAQ
How long does shipping and delivery take?
Orders are processed within 24 hours of being received, excluding weekends. Usually, delivery can take 1 to 5 business days.
All of our orders are shipped from our warehouse in Melbourne using Australia Post. It's important to note that these are estimated delivery times and not guaranteed.
Do you ship from Australia?
Yes, all our orders are shipped from our Melbourne warehouse.
How do I return my order?
Please check our return policy here. Follow the steps mentioned and get in touch with us to process your request further.
Any other question?
You can contact us by filling out the form on this page! We will be happy to assist you.
Our customer support is available Monday to Friday: 8am-8:30pm.